Shipping Policy

Thank you for shopping with Throttle & Charge. We aim to provide clear and transparent information about how your order will be processed and delivered.

Order Processing

Orders are typically processed within 1–3 business days.

Once your order has been processed and dispatched, tracking information will be provided where available.

Dispatch & Fulfilment

Throttle & Charge is a UK-based online retailer. We work with both UK and international suppliers and fulfilment partners.

Depending on the product, stock availability and delivery destination, some orders may be dispatched directly from an international supplier or fulfilment warehouse rather than from the UK.

If an order contains multiple products, they may occasionally be dispatched separately and arrive at different times.

Delivery Times

Most orders are delivered within approximately 7–20 business days, depending on the product, destination and dispatch location.

Delivery times are estimates and may occasionally be affected by customs processing, courier delays, public holidays, busy periods or other circumstances outside our control.

Customs, VAT & Import Charges

Some products supplied by Throttle & Charge are dispatched internationally and may therefore be subject to VAT, customs duties or other import charges, depending on the order value, destination and applicable import rules.

Where such charges apply, they may be the responsibility of the customer and may be collected separately by the courier, delivery company or relevant customs authority.

Information regarding potential VAT, customs or import charges is also provided during checkout where applicable.

Tracking

Where tracking is available, tracking details will be provided once your order has been dispatched.

Please allow time for tracking information to become active after receiving your dispatch confirmation.

Delivery Delays

We will always aim to help customers with delivery enquiries; however, delivery times can occasionally be affected by circumstances outside our control, including courier delays and customs processing.

If your order appears to be significantly delayed, please contact us and we will assist you in checking its status.

Delivery Questions

If you have any questions about shipping, tracking or an existing order, please contact us:

Email: throttleandcharge@yahoo.com

Please include your order number when contacting us so that we can assist you as quickly as possible.

Throttle & Charge
Cambridgeshire, United Kingdom